I have been a proud member of the legal profession for in excess of 20 years. When a consumer, or indeed a business, uses the services of a solicitor or barrister they have the assurance of three important factors i) they are dealing with a professionally trained expert ii) they are dealing with an expert… Read More The dangers of taking advice from unqualified ‘Consumer Experts’
Thank you to Ann Doherty who has shared this with me via ‘The Consumer Lawyer.blog: “Whatever you do, do not click on any Facebook links advertising FREE PPI checks. I did and I have been stung. As far as I’m concerned I gave an e signature to check only not permission to pursue the claim”… Read More Facebook PPI Scam Alert
Over the past few weeks I have been receiving lots of complaints about energy suppliers and from what you are telling me, many of the top suppliers are flouting the rules. They won’t let me switch suppliers Jim from Liverpool decided that it was time to shop around for a new supplier to see if… Read More Common problems with energy suppliers
The deadline for making a mis-sold PPI claim is nearly here so if you haven’t made a claim yet you need to do it now, if you think your eligible. Here’s what you need to know: When is the deadline? 29th August 2019 What I mis-sold PPI? If you took out any form of consumer… Read More Deadline for making a PPI claim is fast approaching
The Malvern Group, which owns Late Rooms and Super Breaks has crashed into administration, leaving thousands of holidaymakers in limbo and uncertain about their travel plans. If you’re affected by this news, here’s what you need to know: Super Breaks The good news is that Super Breaks was a member of the Association of British… Read More Collapse of hotel booking site, Late Rooms; and UK short breaks specialist, Super Breaks – your rights
A two-day strike at Heathrow airport, which it is reported will involve engineers, firefighters and security personnel is due to start after midnight on Monday 5 August, and continues until 11.59pm on Tuesday, unless unions can strike a deal with the airport management beforehand. If you’re due to fly from Heathrow here’s what you need… Read More Heathrow August 2019 strikes – your rights
I’m often asked numerous questions about what your rights are when goods are delivered in instalments. Here’s what you need to know: Do I have to accept instalment deliveries? In some cases it is obvious that goods will be delivered in instalments, such as when you buy goods that are part of a set that… Read More Know your Rights – Delivery in instalments
Most homes now have broadband with wireless (“Wi-Fi”) connections but have you ever been cheeky and connected to your neighbours Wi-Fi, perhaps because it’s a faster than yours? If so, you might not do it again after reading Roberts story. Robert from Portsmouth moved into his new house in October 2018. Within the first two… Read More Don’t hijack your neighbours WiFi
I’ve written extensively about the pitfalls of buying a used vehicle and thought that I had highlighted all of the issues that can arise. However, I have come across another potential issue that you need to look out for when purchasing a used vehicle and this issue also highlights a major flaw with DVLA. Robert… Read More Buying a used car – do you really know its origins?
I’ve rounded up all of the reader stories and questions I typically receive every January to produce my top consumer tips for January 2019. These are the ‘dos’ and ‘don’ts’ for the New Year: Return unwanted Christmas gifts If you’ve received a Christmas gift that you don’t want and want to return it to the… Read More Happy New Year – my consumer tips for January
