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How would a negative interest rate affect your mortgage, loans and savings?

There has been lots of speculation that we may go to a negative interest rate. This has mainly been fuelled by the Bank of...

Do warranties or guarantees have any value to consumers?

By Mrs Arbitrator Despite what many consumers mistakenly believe, warranties and guarantees are not the ‘be all and end all’ when it comes to exercising...

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Getting your cash back after being scammed into transferring money

Unfortunately there will be always be thousands of scams doing the rounds, so it is inevitable that many people will fall victim to a...

Your home and car insurance may be at risk of being voided

I wrote recently about the dangers of your home insurance being voided if you are working at home and have failed to inform your...

Common problems with energy suppliers

Over the past few weeks I have been receiving lots of complaints about energy suppliers and from what you are telling me, many of...

Your home and car insurance may be at risk of being voided

I wrote recently about the dangers of your home insurance being voided if you are working at home and have failed to inform your...

Phone Paid Services and your mobile phone bill

Lesley from Manchester contacted me this week about her mobile phone bill for June 2019. Ordinarily, Lesley’s bills are around £40 per month so she was...

My guide to shopping safe online

When you shop online you have greater consumer rights, as the Consumer Contract Regulations give you the right to change your mind about the...

ARE CARAVAN PARK OWNERS BREACHING CONSUMER PROTECTION LAWS? (PART 2)

Tonight (24th February 2021) at 8pm I will be doing PART 2 of this YouTube livestream. I will be: i) providing an update on...

Currys PC World data breach – your rights

Retailer Dixons Carphone (which owns the Currys PC World brand) has revealed this week that it suffered a cyber attack which compromised data belonging...

HMV goes into administration

HMV, the popular music and video retailer, has gone into administration for the second time in six years. This means that HMV is now...

Teletext Holidays refunds: UPDATE 15 December 2020

I have today received the below response from Teletext Holidays. TELETEXT RESPONSE Teletext will refund all customers 100% of what is received back from suppliers. We...

Co-Parenting In The Lockdown: Top Tips For Separated Mums and Dads – By the...

COVID-19 is causing increased tension for co-parents across the country, as they contend with child arrangements such as home-schooling whilst managing work issues and...
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