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Sykes Holiday Cottages Refund Action Group

  Those who know me will be aware that I am passionate about consumer rights. In this respect, I am fortunate to have 20 years’ experience as a...

Flybe collapse – your rights

Following the demise of regional airline Flybe, readers have been contacting me and asking what their rights are in relation to cancelled flights. Here’s what...

Thomas Cook Scam

Thousands of Thomas Cook customers received the devasting news this week that the company had gone bust, and their holiday had gone down the drain with it....

Thomas Cook administration – Your Rights

The current situation – as at 23:30 Sunday 22nd September 2019 Reports are now showing online that Thomas Cook will indeed be going into...

Breaking News – BA pilots to strike on 9th, 10th and 27th September 2019

British Airways (BA) has been locked in negotiations with the British Airline Pilots Association (BALPA) in a dispute over pilots' pay. Unfortunately these negotiations have...

Collapse of hotel booking site, Late Rooms, and UK short breaks specialist, Super Breaks...

The Malvern Group, which owns Late Rooms and Super Breaks, has crashed into administration, leaving thousands of holidaymakers in limbo and uncertain about their travel...

Heathrow August 2019 strikes – your rights

A two-day strike at Heathrow airport, which it is reported will involve engineers, firefighters and security personnel is due to start after midnight on Monday...

Missed flight connections – compensation

If you have ever missed a connecting flight with a non-EU airline, and then been declined compensation, a new ruling by the Court of Appeal could be...

Cancelled hotel rooms – your rights

Over the past few years I have received a steady flow of emails and letter from readers complaining that their hotel room had been cancelled upon arrival,...

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