The new covid restrictions; your obligations and consumer rights
Further restrictions have been introduced this week, and for some this will have a catastrophic effect on their half-term holiday. Here’s what you need to know:
The rules...
Sykes Holiday Cottages Refunds UPDATE
On a positive note, LOTS of people have informed me that they have now received a refund from the property owner, after sending my template letter(s). This...
Parkdean pitch fees UPDATE
After my previous advice blog, I was hoping that consumers would send my template letter, and that Parkdean would then see sense, do the right thing, and...
Parkdean pitch fees – your rights during the lockdown
Please note: the advice in this blog is generic, and the template letters are also generic. I am therefore unable to anticipate every scenario that each person claiming...
Section 75 claims: Flight cancellations
The Covid-19 pandemic and the Government’s response to it has had a devastating effect on businesses’ ability to deliver goods and services. In particular, we have seen...
The Competition & Markets Authority confirms its view of the law relating to cancelled...
The Competition & Markets Authority (CMA) has this morning issued a statement confirming that it is to investigate concerns about cancellation policies. The statement can be seen...
Hoseasons Holiday Refunds Template Letters
BACKGROUND
Thousands of people have sought my help with obtaining a refund from Hoseasons (actual name: Vacation Rentals (UK) Limited).
Hoseasons sell the following holidays: i) lodges and parks...
Update 18/4/20: Sykes Holiday Cottages Refunds
Success stories
I've received lots of messages from people confirming that they have now received either a partial, or full refund. This is great news, and thank you...
Sykes Holiday Cottages: Template letters
I have set out below two templates; Template 1: for use by those that have not received any refund and have not agreed to move dates and...
Update: Sykes Holiday Cottages Refunds
On Sunday morning I wrote to Sykes Holiday Cottages to ask them several questions on behalf of all those seeking a refund for a cancelled holiday. I...
