Phone Paid Services and your mobile phone bill

Lesley from Manchester contacted me this week about her mobile phone bill for June 2019. Ordinarily, Lesley’s bills are around £40 per month so she was naturally shocked...

iPhone batteries – are you due a refund?

If you’re an iPhone owner and you paid out for a battery replacement during 2017, I have some good news. Here’s what you need to know: The facts It...

Premium rate texts – your rights

Nearly every week I get messages from readers who have received a huge phone bill and after investigation it transpires that this is due to premium rate...

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