CMA FAILS CONSUMERS ON WEDDING REFUNDS, WITH A DEAL WHICH CONTRADICTS ITS OWN PREVIOUS...

The Competition and Markets Authority (CMA) has let consumers down greatly in relation to the outcome of its investigation into Bijou Weddings Group; I am calling upon...

Dean’s new radio show on LBC, every Friday at 9pm

We are delighted to announce that after appearing as an expert contributor for the past six years Dean has been given his own show on LBC radio. The...

Do I have to go to work during the Covid-19 Pandemic?

Government has told the Nation to only go to work “where this absolutely cannot be done from home” or if you have been designated as...
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Getting your cash back after being scammed into transferring money

Unfortunately there will be always be thousands of scams doing the rounds, so it is inevitable that many people will fall victim to a scam at some...

The question all university students are asking during the pandemic; Am I entitled to...

The pandemic has disrupted everyone’s lives and, in many situations, has caused me to dispense advice that consumers are entitled to refunds for the likes of cancelled...

See Dean’s consumer law column in the Daily Express every Thursday

Dean writes a consumer law column in the Daily Express every Thursday, tackling readers consumer law questions and advising on the latest issues affecting consumers.  

Deadline for making a PPI claim is fast approaching

The deadline for making a mis-sold PPI claim is nearly here, so if you haven’t made a claim yet you need to do it now.  If you think...

Can I cancel my hotel booking due to Covid-19?

This is the question that many people are now asking me and in many cases my answer is now YES. Here’s why:

Covid-19: Payment holidays will not affect your credit rating

Lenders are allowing consumers to take a payment holiday of up to three months during the Covid-19 pandemic. However, consumers are writing to me concerned...

See Dean’s column in the Sunday People every week and mirror online

Dean writes for the Sunday People and mirror online every weekend. His full page column deals with readers consumer stories, consumer law questions and highlights the latest...

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