CMA FAILS CONSUMERS ON WEDDING REFUNDS, WITH A DEAL WHICH CONTRADICTS ITS OWN PREVIOUS...

The Competition and Markets Authority (CMA) has let consumers down greatly in relation to the outcome of its investigation into Bijou Weddings Group; I am calling upon...

The question all university students are asking during the pandemic; Am I entitled to...

The pandemic has disrupted everyone’s lives and, in many situations, has caused me to dispense advice that consumers are entitled to refunds for the likes of cancelled...

See Dean’s column in the Sunday People every week and mirror online

Dean writes for the Sunday People and mirror online every weekend. His full page column deals with readers consumer stories, consumer law questions and highlights the latest...

See Dean’s consumer law column in the Daily Express every Thursday

Dean writes a consumer law column in the Daily Express every Thursday, tackling readers consumer law questions and advising on the latest issues affecting consumers.  

Dean’s new radio show on LBC, every Friday at 9pm

We are delighted to announce that after appearing as an expert contributor for the past six years Dean has been given his own show on LBC radio. The...
money-photo

Getting your cash back after being scammed into transferring money

Unfortunately there will be always be thousands of scams doing the rounds, so it is inevitable that many people will fall victim to a scam at some...

Co-Parenting In The Lockdown: Top Tips For Separated Mums and Dads – By the...

COVID-19 is causing increased tension for co-parents across the country, as they contend with child arrangements such as home-schooling whilst managing work issues and financial security. Co-parenting...
boat house, cottage, waters

Update: Sykes Holiday Cottages Refunds

On Sunday morning I wrote to Sykes Holiday Cottages to ask them several questions on behalf of all those seeking a refund for a cancelled holiday. I...

Covid-19: Payment holidays will not affect your credit rating

Lenders are allowing consumers to take a payment holiday of up to three months during the Covid-19 pandemic. However, consumers are writing to me concerned...

Covid-19: Watchdog to order banks to allow payment freeze on credit card and loan...

The City watchdog, ‘The Financial Conduct Authority’ (FCA) has today proposed a number of temporary financial measures to assist those with lending who are struggling...

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