Parkdean pitch fees – your rights during the lockdown
Please note: the advice in this blog is generic, and the template letters are also generic. I am therefore unable to anticipate every scenario that each person claiming...
Section 75 claims: UK Holiday Refunds
The Covid-19 pandemic, and the Government’s response to it, has had a devastating effect on businesses’ ability to deliver goods and services. In particular, we have seen...
Section 75 claims: Flight cancellations
The Covid-19 pandemic and the Government’s response to it has had a devastating effect on businesses’ ability to deliver goods and services. In particular, we have seen...
The Competition & Markets Authority confirms its view of the law relating to cancelled...
The Competition & Markets Authority (CMA) has this morning issued a statement confirming that it is to investigate concerns about cancellation policies. The statement can be seen...
Hoseasons Holiday Refunds Template Letters
BACKGROUND
Thousands of people have sought my help with obtaining a refund from Hoseasons (actual name: Vacation Rentals (UK) Limited).
Hoseasons sell the following holidays: i) lodges and parks...
Update 18/4/20: Sykes Holiday Cottages Refunds
Success stories
I've received lots of messages from people confirming that they have now received either a partial, or full refund. This is great news, and thank you...
Covid-19: Deposits, returns and changes in terms and conditions
As we venture deeper into uncharted territory with the Covid-19 pandemic, readers are coming across more and more situations where they are uncertain about their consumer rights....
Sykes Holiday Cottages: Template letters
I have set out below two templates; Template 1: for use by those that have not received any refund and have not agreed to move dates and...
Update: Sykes Holiday Cottages Refunds
On Sunday morning I wrote to Sykes Holiday Cottages to ask them several questions on behalf of all those seeking a refund for a cancelled holiday. I...
UK Holiday Refund Action Group
Those who know me will be aware that I am passionate about consumer rights. In this respect, I am fortunate to have 20 years’ experience as a...
