COVID-19: BT SPORT TO PROVIDE SUBSCRIBERS WITH A CREDIT, WILL OTHERS FOLLOW?

Subscribers to BT Sport pay to watch live sport only available via the broadcaster, and have the ability to see a schedule of the forthcoming...

UK Holiday Refund Action Group

Those who know me will be aware that I am passionate about consumer rights. In this respect, I am fortunate to have 20 years’ experience as a...
boat house, cottage, waters

Sykes Holiday Cottages: Template letters

I have set out below two templates; Template 1: for use by  those that have not received any refund and have not agreed to move dates and...

Your rights if you are subject of a local lockdown

With the threat of further local lockdowns looming, many people have been asking me what it will actually mean and what their rights will be if their...

Coronavirus – Buying goods from China and other jurisdictions

There’s been lots of press about the Coronavirus and in particular how this is affecting travel arrangements and your rights. However, readers are now starting...

The question all university students are asking during the pandemic; Am I entitled to...

The pandemic has disrupted everyone’s lives and, in many situations, has caused me to dispense advice that consumers are entitled to refunds for the likes of cancelled...

Covid-19: Watchdog to order banks to allow payment freeze on credit card and loan...

The City watchdog, ‘The Financial Conduct Authority’ (FCA) has today proposed a number of temporary financial measures to assist those with lending who are struggling...

The new covid restrictions; your obligations and consumer rights

Further restrictions have been introduced this week, and for some this will have a catastrophic effect on their half-term holiday. Here’s what you need to know: The rules...

Covid-19: Payment holidays will not affect your credit rating

Lenders are allowing consumers to take a payment holiday of up to three months during the Covid-19 pandemic. However, consumers are writing to me concerned...
boat house, cottage, waters

Update 18/4/20: Sykes Holiday Cottages Refunds

  Success stories I've received lots of messages from people confirming that they have now received either a partial, or full refund. This is great news, and thank you...

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