boat house, cottage, waters

Sykes Holiday Cottages Refunds UPDATE

On a positive note, LOTS of people have informed me that they have now received a refund from the property owner, after sending my template letter(s). This...

Parkdean pitch fees UPDATE

After my previous advice blog, I was hoping that consumers would send my template letter, and that Parkdean would then see sense, do the right thing, and...
flight, delay, airport

Section 75 claims: Flight cancellations

The Covid-19 pandemic and the Government’s response to it has had a devastating effect on businesses’ ability to deliver goods and services. In particular, we have seen...

The Competition & Markets Authority confirms its view of the law relating to cancelled...

The Competition & Markets Authority (CMA) has this morning issued a statement confirming that it is to investigate concerns about cancellation policies. The statement can be seen...

Hoseasons Holiday Refunds Template Letters

BACKGROUND Thousands of people have sought my help with obtaining a refund from Hoseasons (actual name: Vacation Rentals (UK) Limited). Hoseasons sell the following holidays: i) lodges and parks...
boat house, cottage, waters

Sykes Holiday Cottages: Template letters

I have set out below two templates; Template 1: for use by  those that have not received any refund and have not agreed to move dates and...
boat house, cottage, waters

Update: Sykes Holiday Cottages Refunds

On Sunday morning I wrote to Sykes Holiday Cottages to ask them several questions on behalf of all those seeking a refund for a cancelled holiday. I...

UK Holiday Refund Action Group

Those who know me will be aware that I am passionate about consumer rights. In this respect, I am fortunate to have 20 years’ experience as a...
boat house, cottage, waters

Sykes Holiday Cottages Refund Action Group

  Those who know me will be aware that I am passionate about consumer rights. In this respect, I am fortunate to have 20 years’ experience as a...

Covid-19: Payment holidays will not affect your credit rating

Lenders are allowing consumers to take a payment holiday of up to three months during the Covid-19 pandemic. However, consumers are writing to me concerned...

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