Section 75 claims: UK Holiday Refunds
The Covid-19 pandemic, and the Government’s response to it, has had a devastating effect on businesses’ ability to deliver goods and services. In particular, we have seen...
Section 75 claims: Flight cancellations
The Covid-19 pandemic and the Government’s response to it has had a devastating effect on businesses’ ability to deliver goods and services. In particular, we have seen...
The Competition & Markets Authority confirms its view of the law relating to cancelled...
The Competition & Markets Authority (CMA) has this morning issued a statement confirming that it is to investigate concerns about cancellation policies. The statement can be seen...
HOSEASONS HOLIDAY REFUNDS: TEMPLATE LETTERS
BACKGROUND
Thousands of people have sought my help with obtaining a refund from Hoseasons (actual name: Vacation Rentals (UK) Limited).
Hoseasons sell the following holidays: i) lodges and parks...
UPDATE 18/4/20: SYKES HOLIDAY COTTAGES REFUNDS
Success stories
I've received lots of messages from people confirming that they have now received either a partial, or full refund. This is great news, and thank you...
Covid-19: Deposits, returns and changes in terms and conditions
As we venture deeper into uncharted territory with the Covid-19 pandemic, readers are coming across more and more situations where they are uncertain about their consumer rights....
Sykes Holiday Cottages: Template letters
I have set out below two templates; Template 1: for use by those that have not received any refund and have not agreed to move dates and...
Update: Sykes Holiday Cottages Refunds
On Sunday morning I wrote to Sykes Holiday Cottages to ask them several questions on behalf of all those seeking a refund for a cancelled holiday. I...
UK Holiday Refund Action Group
Those who know me will be aware that I am passionate about consumer rights. In this respect, I am fortunate to have 20 years’ experience as a...
Sykes Holiday Cottages Refund Action Group
Those who know me will be aware that I am passionate about consumer rights. In this respect, I am fortunate to have 20 years’ experience as a...
