Section 75 claims: UK Holiday Refunds

The Covid-19 pandemic, and the Government’s response to it, has had a devastating effect on businesses’ ability to deliver goods and services. In particular, we have seen...

Section 75 claims: Flight cancellations

The Covid-19 pandemic and the Government’s response to it has had a devastating effect on businesses’ ability to deliver goods and services. In particular, we have seen...

The Competition & Markets Authority confirms its view of the law relating to cancelled...

The Competition & Markets Authority (CMA) has this morning issued a statement confirming that it is to investigate concerns about cancellation policies. The statement can be seen...

HOSEASONS HOLIDAY REFUNDS: TEMPLATE LETTERS

BACKGROUND Thousands of people have sought my help with obtaining a refund from Hoseasons (actual name: Vacation Rentals (UK) Limited). Hoseasons sell the following holidays: i) lodges and parks...

UPDATE 18/4/20: SYKES HOLIDAY COTTAGES REFUNDS

  Success stories I've received lots of messages from people confirming that they have now received either a partial, or full refund. This is great news, and thank you...

Covid-19: Deposits, returns and changes in terms and conditions

As we venture deeper into uncharted territory with the Covid-19 pandemic, readers are coming across more and more situations where they are uncertain about their consumer rights....

Sykes Holiday Cottages: Template letters

I have set out below two templates; Template 1: for use by  those that have not received any refund and have not agreed to move dates and...

Update: Sykes Holiday Cottages Refunds

On Sunday morning I wrote to Sykes Holiday Cottages to ask them several questions on behalf of all those seeking a refund for a cancelled holiday. I...

UK Holiday Refund Action Group

Those who know me will be aware that I am passionate about consumer rights. In this respect, I am fortunate to have 20 years’ experience as a...

Sykes Holiday Cottages Refund Action Group

  Those who know me will be aware that I am passionate about consumer rights. In this respect, I am fortunate to have 20 years’ experience as a...

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