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mrsarbitrator

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Jo Dunham (AKA 'Mrs Arbitrator') is a qualified arbitrator with in excess of 20 years’ legal experience. Her scope of experience in arbitration is relatively wide and she has written hundreds of decisions covering the utilities, travel, and retail sectors.
Do warranties or guarantees have any value to consumers?
Mrs Arbitrator

Do warranties or guarantees have any value to consumers?

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When you think your holiday has been mis-sold
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When you think your holiday has been mis-sold

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CASE STUDY 7: Faulty Goods Contributory Negligence
Mrs Arbitrator

CASE STUDY 7: Faulty Goods Contributory Negligence

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Case study 6: When goods do not match the sample
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Case study 6: When goods do not match the sample

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Case study 5: Right to reject a ‘set’ when only one item is faulty
Mrs Arbitrator

Case study 5: Right to reject a ‘set’ when only one item is faulty

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Case study 4: Dangerous goods claim
Mrs Arbitrator

Case study 4: Dangerous goods claim

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Case study 3: Mis-sold sofa
Mrs Arbitrator

Case study 3: Mis-sold sofa

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Case study 2: Retailer denying that consumer returned goods
Mrs Arbitrator

Case study 2: Retailer denying that consumer returned goods

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Case study 1: faulty flooring
Mrs Arbitrator

Case study 1: faulty flooring

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What you need to know about Arbitration
Mrs Arbitrator

What you need to know about Arbitration

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