Currys PC World data breach – your rights

Retailer Dixons Carphone (which owns the Currys PC World brand) has revealed this week that it suffered a cyberattack which compromised data belonging to millions of customers. If you’ve been a customer here’s what you need to know: What happened? Following a review, the company discovered that there had been unauthorised access to certain customer… Read More Currys PC World data breach – your rights

Cancelled hotel rooms – your rights

Over the past few years I’ve received a steady flow of emails and letter from readers complaining that their hotel room had been cancelled, upon arrival at Travel Lodge. I was therefore very interested to see BBC Watchdog investigating this very issue last week. During the show Watchdog aired disgruntled customers who had been turned… Read More Cancelled hotel rooms – your rights